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Privacy Policy

Last updated: August 17, 2023

Acter (“we” or “us” or “our”) understands and respects the privacy of our users (“user” or “you”) This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website including any other mobile website, or mobile application related or connected thereto (collectively, the “Service”). We use Your Personal information to provide and improve the Service. By using the Service, You agree to the collection and use of information following this Privacy Policy. Please read this Privacy Policy carefully.


Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.


For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Acter Aps, Skovgårde Bygade 11 A Hyl Skovgård 8400 Ebeltoft.Cookies are small files that are placed on Your computer, mobile device, or any other device by a Web Application. containing the details of Your browsing history on that Web Application among its many uses.
- Country refers to: Denmark
- Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Web Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the - Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any Web Application or any social network Web Application through which a user can log in or create an account to use the Service.
- Usage data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Web Application refers to Acter,
- You, mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Use of your information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site:

- to provide and maintain our service, including monitoring the usage of our service.
- to manage your account: to manage your registration as a user of the service.
- the personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
- for the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the service.
- to contact you: to contact you by email, telephone calls, sms, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
- to provide you with relevant news and general information about our services.
- to manage your requests: to attend and manage your requests to us.

Legal basis for processing personal data under the general data protection regulation (GDPR)

If you are from the European economic area (EEA), Acter’s legal basis for collecting and using the personal information described in this privacy policy depends on the personal data we collect and the specific context in which we collect it. Acter may process your personal data because:

- we need to perform a contract with you
- you have permitted us to do so
- the processing is in our legitimate interests and it’s not overridden by your rights
- for payment processing purposes
- to comply with the law

Retention of your personal data

The company will retain your personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. the company will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. Acter will take all steps reasonably necessary to ensure that your data is treated securely and following this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of your information

When you create an account on Acter, you create a profile that is made available to other registered accounts/profiles and our service allows you to connect with other profiles. This profile includes personal information such as your name, location, photo of you, affiliated organizations and activities, and any other information you choose to make public. Acter does not disclose any of your personal data with any outside organizations for purposes other than web hosting or analytics, nor will we sell your data to anybody.

Law enforcement

Under certain circumstances we may be required to disclose your personal information to third parties (such as public authorities) to: comply with laws, regulations, legal processes, or enforceable government requests; protect, defend, or assert your legal rights regarding your personal safety; or to prevent or investigate possible wrongdoing connected with the use of our website and its services (such as criminal activity, fraud, and misuse or unauthorized use of our website).

Other legal requirements

The company may disclose your personal data in the good faith belief that such action is necessary to:

- comply with a legal obligation to protect and defend the rights or property of the company
- prevent or investigate possible wrongdoing in connection with the service
- protect the personal safety of users of the Service or the public
- protect against legal liability

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Your data protection rights under general data protection regulation (GDPR)

If you are a resident of the European economic area (EEA), you have certain data protection rights. Acter aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

- the right to access, update or delete the information we have on you. Whenever made possible, you can access, update, or request the deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- the right of rectification. you have the right to have your information rectified if that information is inaccurate or incomplete. The right to object. you have the right to object to our processing of your personal data.
- the right of restriction. you have the right to request that we restrict the processing of your personal information.
- the right to data portability. you have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- the right to withdraw consent. you also have the right to withdraw your consent at any time when Acter relies on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. you have the right to complain to a data protection authority about our collection and use of your personal data. for more information, please contact your local data protection authority in the European economic area (EEA).

Links to other web applications

Our Service may contain links to other web applications that are not operated by us. if you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the privacy policy of every site you visit. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Policy for children

We do not knowingly solicit information from or service children under the age of 13. If you become aware of any data we have collected from children under the age of 13, please contact us using the contact information provided below.

Service providers (3rd party providers)

We may employ third-party companies and individuals to facilitate our service (“service providers”), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples of service providers we use include, but are not limited to:

- DigitalOcean
- SendGrid
- Hotjar
- LinkedIn (for social login)
- Github (for social login)
- X - former Twitter (for social login)
- Google (for the waitlist)

Changes to this privacy policy

We may update our privacy policy from time to time. Ee will notify you of any changes by posting the new privacy policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Legal Notice

Acter is registered as a non-profit association incorporated under Danish law by the number DK43740547

CVR: 43740547

CEO: Emil Vincentz

Contact us

The Acter Association
Filmbyen 11A
8000 Aarhus, Denmark

Phone: +45 91 53 01 08


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